Copyright Policy and DMCA Notices

Last updated: 14 July 2026

AuraHomeAI is operated by Venca, s.r.o. We respect intellectual property rights and we respond to notices of alleged copyright infringement in accordance with the United States Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

If you believe that material available on or through our service infringes your copyright, you may send a notice of claimed infringement to our Designated Agent, using the procedure below.

Designated Agent

The following agent has been designated to receive notifications of claimed copyright infringement on behalf of Venca, s.r.o.:

Copyright Agent
Venca, s.r.o.
Muškátová 35
Hviezdoslavov, 930 41
Slovakia
Phone: +421902446558
Email: [email protected]

Registered with the United States Copyright Office. Registration Number: DMCA-1075559.

This agent is designated to receive notifications of claimed infringement only. Please do not send general enquiries, support requests, or billing questions to this address — use [email protected] instead.

How to submit a notice of claimed infringement

To be effective, your notice must be in writing and must include substantially all of the following (17 U.S.C. § 512(c)(3)):

  1. A physical or electronic signature of a person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed. If multiple works at a single site are covered by one notification, a representative list of those works.
  3. Identification of the material that is claimed to be infringing, and information reasonably sufficient to permit us to locate it — a URL, a listing reference, or an account name.
  4. Information reasonably sufficient to permit us to contact you: your address, telephone number, and email address.
  5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
  6. A statement that the information in the notification is accurate, and, under penalty of perjury, that you are the copyright owner or are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

Send your notice to [email protected], or by post to the Designated Agent at the address above.

We will acknowledge receipt and, where the notice is valid, act expeditiously to remove or disable access to the material identified. We will make a reasonable effort to notify the user who submitted the material.

Counter-notification

If your material was removed or disabled and you believe that this was the result of a mistake or misidentification, you may send a counter-notification to our Designated Agent. To be effective, it must include substantially all of the following (17 U.S.C. § 512(g)(3)):

  1. Your physical or electronic signature.
  2. Identification of the material that was removed or to which access was disabled, and the location at which it appeared before it was removed or disabled.
  3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
  4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located — or, if your address is outside the United States, for any judicial district in which we may be found — and that you will accept service of process from the person who submitted the original notice, or from that person’s agent.

If we receive a valid counter-notification, we may forward it to the person who sent the original notice and inform them that we may restore the material in 10 business days. We may restore the removed material within 10 to 14 business days following receipt of the counter-notification, unless the original complainant notifies us that they have filed a court action seeking to restrain the alleged infringement.

Repeat infringers

In accordance with 17 U.S.C. § 512(i), we have adopted and reasonably implement a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers. We maintain a record of infringement notices received and of the accounts to which they relate.

Misrepresentation

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees.

Filing a takedown notice is a serious legal step. If you are unsure whether the use is infringing, consider seeking legal advice first.

Your responsibility as a user of AuraHomeAI

Our service creates derivative works from the photographs you upload. Under our Terms of Service, you warrant that you own, or hold a written licence to, every image you upload — and that the licence expressly permits the creation of derivative works.

In many markets, property photographers retain copyright in their photographs and grant agents only a limited licence to market a specific listing. That licence often does not include derivative-work rights. If you are unsure, obtain written permission from your photographer before uploading. We provide a free permission template — request it at [email protected].

Reporting illegal content (European Union)

Separately from the DMCA procedure above, and in accordance with Article 16 of Regulation (EU) 2022/2065 (the Digital Services Act), any person or entity may notify us of content on our service that they consider to be illegal.

Send your notice to [email protected] and include:

  1. a sufficiently substantiated explanation of the reasons why you consider the content to be illegal;
  2. a clear indication of the exact electronic location of that content — a URL, or other information enabling us to identify it;
  3. your name and email address (not required where the notice concerns child sexual abuse material or certain other offences); and
  4. a statement confirming your good-faith belief that the information and allegations in the notice are accurate and complete.

We will confirm receipt without undue delay and process your notice in a timely, diligent, non-arbitrary and objective manner. We will inform you of our decision and of the redress possibilities available to you.

Our single point of contact under Articles 11 and 12 of the Digital Services Act, for both users and authorities, is [email protected]. We accept communications in Slovak and English.

Venca, s.r.o.
Muškátová 35, Hviezdoslavov, 930 41, Slovakia
IČO: 55647677 · IČ DPH: SK2122046487